Where do you ship?
We ship within the United States only.
How long does shipping take?
Orders ship within 1–3 business days. Standard delivery typically takes 4–8 business days after that. Full details are on our Shipping Policy page.
Can I return something?
Yes — unworn items with tags attached can be returned within 30 days of delivery. See our Return & Refund Policy for the full process.
How do sizes run?
Our shirts run true to size with a classic western cut. Each product page lists the fabric and sleeve length; if you're between sizes, size up for flannels you plan to layer.
How can I reach you?
Email support@brencrate.com or call (706) 878-2734, daily 10 AM–6 PM Eastern.