Where do you ship?
We ship within the United States only.
How long does shipping take?
Orders leave our shop within 2 business days. Standard delivery typically takes 3–7 business days after that. Full details are on our Shipping Policy page.
Can I return something?
Yes — unworn items with tags attached can be returned within 30 days of delivery. See our Return & Refund Policy for the full process.
How do sizes run?
Our shirts run true to size with a classic western cut. Each product page lists the fabric and sleeve length; if you're between sizes, size up for flannels you plan to layer.
How can I reach you?
Email support@brencrate.com or call (706) 878-2734, daily 10 AM–6 PM Eastern.